activate device with prepaid sim kit
Hello, I paid $300 for 12-month prepaid plan, they delivered sim kit on Friday 7/14. I also received the text with link to activate device, after input ICCID, IMEI plus service zip code, I got the message “we are working on our system right now. Give us some times and try again later”. I kept trying and today as 7/18 I still saw the same message. I tried to call 800-901-9878/ 877-852-0349/ 877-426-0525 and text to "75421" with prepaid but nothing work because either my phone or number is activated. is there any way I can get this resolved?