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BBooker45's profile



2 Messages

Saturday, April 8th, 2023 3:09 AM

ACP Help

I tried to apply on the AT&T page but when I hit submit it says oops something went wrong. Is there another way to apply?

Accepted Solution

Official Solution

Community Support


231.5K Messages

1 year ago

Hi BBooker45. There is another way to enroll for the Affordable Connectivity Program. Allow us to assist.


Here's more info about the self-service webform. You can try the following:

Also, as detailed under "How do I apply for the Affordable Connectivity Program benefit?" at AT&T Affordable Connectivity Program:

  • "The easiest way to apply is to go to the government's National Verifier. AT&T does not determine eligibility." 
    • To help speed up your enrollment, be sure to save your Application ID from the federal government’s National Verifier.

Once you are approved, call AT&T at 866.595.0604 to enroll with your National Verifier application ID. The ACP benefit will appear on the next billing cycle after the benefit is applied to the customer’s AT&T account.


There are other details on the page, so make sure to review them.


We hope this info helps. If you need any assistance with AT&T products and services we're here to provide support.


Thank you for reaching out to AT&T Community Forums.


Lar, AT&T Community Specialist


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