Gift your grad endless possibilities. Celebrate right now and connect them to their brightest future.
5GB of Hotspot Data With an Unlimited Plan
amilopowers's profile

Contributor

 • 

2 Messages

Thursday, March 23rd, 2017 9:54 AM

Acount expiration for unfilled account

Hello

 

I am living outside of the US and just activated my brand new ATT gophone SIM card. So I have an account and a wireless number but I can't log in to my account to top-up the balance because I can't receive the text message with the one time password.

 

Can anyone tell me how long accounts without any money on it last after activation? I won't be in the US before April 28.

 

Thanks in advance

Ulrich

Accepted Solution

Official Solution

sandblaster

ACE - Expert

 • 

63.9K Messages

6 years ago

You have 60 days to refill after your service expires and your account balance reaches $0 before your account is cancelled. You should be fine refilling April 28.

Contributor

 • 

2 Messages

6 years ago

Thank you for your help!
Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.