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Contributor

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2 Messages

Mon, Oct 12, 2015 1:22 PM

Account Balance vs. Expiration Date

Good Morning,

 

I have a note on my account that says "Refill by October 12, 2015 to stay active" but it shows my account expiration date is December 9th. My question is, if I don't refill it today, does it go inactive and no longer work? I don't get paid until the end of the week and plan to refill it then. Thanks for your time!

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kdfederer

ACE - Expert

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12K Messages

5 years ago

You need to pay to keep your phone working. If your account expires, from not making any payments and the phone is suspended, you lose your phone number.

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Contributor

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2 Messages

5 years ago

So I have to pay it today, or lose my number? Or I have to pay before it expires? My main question is, if I refill it on Thursday, will it work between now and Thursday?