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IamAuu's profile

Tutor

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6 Messages

Sunday, July 27th, 2014 8:46 PM

About GoPhone messaging plan

Today I received a message from AT&T saying that my 200 messaging pkg was removed despite the fact that I didn't request the package removal. I log in to my account to see if I can add it back but now I cannot see message package anymore. Did this happen to anyone else as well? Did AT&T remove this package from their plan? Thanks.

Former Employee

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4.9K Messages

9 years ago

Hello, IamAuu!


Thanks for posting. I'm sorry to hear your messaging package was removed. We would be happy to review your account and get everything straightened out, so please click here to send us a private message.

 

In your message, please provide your name, phone number, email address, and the best time to reach you. You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen.

 

In the meantime, feel free to message me with any other questions or concerns!

 

-Mariana

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