Unable to activate or access my HBO Max account that is included with my wireless service.
I was looking over my account details today and realized that HBO Max is included in wireless plan. Great! Then I ran into the same issue that countless others seems to be coming up against. I have followed the steps on both the ATT support site as well as HBO Max but have no "Activate HBO Max" or "Start Watching" tile. When I try to sign in with provider I get a message that my account cannot be verified. I have had the same unlimited plan for years (Unlimited Choice II) and it reads in the plan details that it is included with my wireless plan. SOOOOO I am hoping that someone can shed some light on how to rectify the access/ account verifcaiton issues, as I spoke with AT&T support this afternoon and their fix was that I just pretend that I didn't notice it was a perk of my account.... see screen shot