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anoz's profile

1 Message

Sunday, August 6th, 2023 7:32 PM

trouble signing into HBO Max

I just learned that my elite plan comes with HBO Max.  When I try to log in the max website states that it "can't verify the subscription".  From reading in this forum it sounds like this is a common problem.  Any advice would be appreciated.    

Community Support


232.9K Messages

11 months ago

Good morning @anoz, it's important to us that you are able to access all of your services, and we are here to help!

Let’s meet in a Direct Message to look into what's happening with your HBO Max. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the Forums).

We look forward to speaking with you!

Joseph, AT&T Community Specialist

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