Problem activating HBO Max -
I have ATT UVerse Internet 1000 MBPS for more than a year now. When they launched HBO Max, I was able to successfully get started on HBO Max and was watching it for about a month. All of a Sudden, it stopped working. When I go to HBO Max App on my TV or the HBO Max website in my PC, I see a message to Subscribe now, as though my subscription expired. When I logon to ATT Account Overview page, I see a banner that says "Get Started on HBO Max".
Once I click on Get Started.
This takes me to another window with a Set up account button. Click Set up Account.
Received error message "It's not you, it's us. We can't get your account ready right now. Give it some time and try again"
I chat with the Customer Service and had no Luck.
Talked to ATT Customer Service twice and still have no luck.
I m not sure whether there is a way for this issue to be escalated.
Anyone faced a similar issue and resolved. Please let me know, how you resolved.