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AT&T related help: Make a payment arrangement

Llindsey's profile

1 Message

Thursday, March 21st, 2024 11:21 AM

Payment arrangements

Is there holds available when payment arrangement aren?t available

Accepted Solution

Official Solution

ACE - Expert


27.8K Messages

2 months ago

“Hold” as in vacation hold?

Put Your Service on Vacation Hold

Former Employee


22.4K Messages

2 months ago

The vacation hold is for a minimum of 2 months, still billed monthly at a reduced rate, and your account needs to be in good standing.

You’ll have to meet these requirements to place your service on hold:

  • Account in good standing
  • Active service for at least 30 days 
  • Start date between 10 and 30 days from the day you request the hold
  • Restoration of service between 60 and 270 days from the start date
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