sqlmike's profile

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Wednesday, December 6th, 2023 3:10 AM

Max (HBO) Activation

I’ve had Max as part of my AT&T plan for years and it seems to have gone away with our latest phone upgrades.  How can I activate it again?

ACE - Expert

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23.8K Messages

3 months ago

@sqlmike  Did your upgrade change your phone plan in anyway? The migration from AT&T to Max has been a giant cluster...... All you can do is call Support and see if they can fix your account and grandfather you back in. However, if you were getting the Ad-free 4k HDR/Atmos tier that probably won't be available to you anymore and AT&T will downgrade you to either With Ads HD (1080) or Ad-free HD.

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