warhog118's profile

3 Messages

Monday, December 4th, 2023 6:03 PM

max cant verify subscription

I have att unlimited elite. max should come with it. Max was working great until a few days ago.

Community Support

 • 

229.8K Messages

3 months ago

Hey there,

Thank you for reaching out to us. We understand your concern regarding the Max plan, we will be glad to help.

We are going to reach out to you in DM, and look into account details to see what is causing this issue. Please look out for a DM notification from us.

We look forward to speaking with you!

Thank you, 

Kevin, AT&T Community Specialist.

3 Messages

2 months ago

I am having the same issue with Max. It was working until last night and now I’m getting a message stating Max can’t verify my subscription.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.