Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.
kylecox7's profile

1 Message

Wednesday, January 10th, 2024 7:02 PM

Max can’t verify my subscription

I keep getting texts saying that i still get a max subscription but every time i try it it can’t verify the subscription. I’ve tried in multiple devices at different times and on the app as well. Hasn’t worked yet. Any solutions to this problem?

Community Support


232.9K Messages

6 months ago

Hi @kylecox7, thank you for reaching out to us. We're here for you to help. 


Please meet us in a DM, because we need some account related information, and let's get this sorted for you. We have already initiated a DM for you.


We look forward to speaking with you!


Thank you for visiting AT&T Community Forums! 


-Sia, AT&T Community Specialist.


Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.