Let AT&T help you elebrate your dad with Father's Day Gifts that connect us.
Cezaric's profile

2 Messages

Friday, January 12th, 2024 6:24 AM

MAX App Sign Issue

I'm no longer able to sign into the MAX App with my AT&T credentials. I chatted with MAX support and they advised me to reach out to my provider for help. When I sign in with AT&T as my provider it now says "Can't Verify Subscription". I have MAX free included in my mobile plan, but have not been able to sign in for about a month now.

Community Support


232.8K Messages

5 months ago

Hey @Cezaric, we hear you, and want to help get this sorted.


We are going to initiate a DM to help you with your concern regarding the issue with MAX App.

Please look out for a DM notification from us. (For your reference it's the bell icon on the top right-hand corner of the forums)


Looking forward to speaking with you!


Thank you for contacting AT&T Community & Forums,

Scarlett, AT&T Community Specialist

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.