Saduser366821's profile

1 Message

Saturday, November 25th, 2023 3:18 AM

Max account not verified with att login

I have max service listed as a benefit with my wireless unlimited account.
when I log into max and verify with my provider—ATT it”can’t verify subscription.”  

I spent over 1.5hrs on the phone with ATT who transferred me to directv who then offered I could pay for max. 

Fix my max account access with my ATT account. 

Community Support


229.8K Messages

3 months ago

Hi @Saduser366821, thank you for reaching out to us.


Please meet us in a DM, because we need some account related information, and let's get this sorted for you. We have already initiated a DM for you.


We look forward to speaking with you!


Thank you for visiting AT&T Community Forums! 


-Sia, AT&T Community Specialist.


2 Messages

3 months ago

I’m a legacy wireless unlimited plus user. I also lost access to Max recently. The ATT support chat bot has no answers for this issue. 

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