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CarmosKarrvx's profile

New Member

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2 Messages

Saturday, February 18th, 2023 10:19 AM

How to restore HBOMAX access?

As an Unlimited Plus customer, I previously had access to HBOMAX. However, I have lost this access, and while three agents have reassured me that I still have it, HBOMAX claims otherwise. Despite seeking assistance from three agents, the issue remains unresolved. Are there any individuals who have successfully resolved this issue?

New Member

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1 Message

4 months ago

Hey,

If you're having trouble accessing your HBO Max account, there are a few things you can try to restore access:

  1. Check your login credentials: Make sure you are using the correct login credentials for your HBO Max account. Double-check your email and password to ensure they are entered correctly.

  2. Reset your password: If you can't remember your password, you can reset it by clicking on the "Forgot password" link on the login page. Follow the prompts to reset your password and regain access to your account.

  3. Clear your browser cache and cookies: If you're experiencing issues with accessing your HBO Max account, try clearing your browser cache and cookies. This will remove any stored data or temporary files that may be interfering with your access.

  4. Contact HBO Max customer support: If you've tried the above steps and are still having trouble accessing your account, you can contact HBO Max customer support for further assistance. You can reach out to them through their website or social media channels.

  5. Check for any subscription issues: If your HBO Max account is tied to a subscription through a third-party provider (such as your cable or internet provider), make sure your subscription is up to date and that there are no billing or account issues that could be preventing you from accessing your account.

By trying these steps, you should be able to restore access to your HBO Max account.

(edited)

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