New Member
•
8 Messages
HBO max
Cannot login to HBO max. Found that my plan includes HBO max. While trying to login I get a unable to validate subscription. I’ve talked to a dozen agents and no help.
Can anyone help?
New Member
•
8 Messages
Cannot login to HBO max. Found that my plan includes HBO max. While trying to login I get a unable to validate subscription. I’ve talked to a dozen agents and no help.
Can anyone help?
Litigo
New Member
•
5 Messages
1 year ago
I constantly have the same problem over and over, I cannot log in to HBO MAX on a computer using my AT&T credentials.
I have verified that my AT&T account DOES have HBO MAX.
I can log in to HBO MAX with those same credentials on Apple TV.
I can log in to HBO MAX with those same credentials on Amazon Fire.
I have cleared my cache.
I have tried 2 macbooks and two PCs.
I have used different web browsers, including Google Chrome and Safari.
If I log in to my AT&T account on the computer before trying to log into HBO MAX, then the HBO MAX login attempt logs me out of AT&T.
When I try to log into HBO MAX using "Log in with service provider" it loops me back to AT&T, where I log in, then it loops me back to HBO MAX, where I am NOT logged in, but asked to create an account.
I have spent HOURS working with AT&T customer support.
AT&T blames HBO MAX
I have spent HOURS working with HBO Max.
HBO MAX blames AT&T.
UNBELIEVABLY frustrating.
THOUSANDS of AT&T customers have this exact same problem.
AT&T has done NOTHING to solve it.
HBO has done NOTHING to solve it.
It is borderline fraud.
AT&T advertises "free" HBO MAX benefits, while they KNOW it does not work for many of their customers.
Instead of fixing it, AT&T just advertises it more.
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