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MahishTanzon's profile

New Member


2 Messages

Monday, January 16th, 2023 5:49 AM

HBO Max Login

I have HBO on my direct tv account but now when i login to the app it says that its not part of my package. I think this has to do with the AT&T merger and decoupling. I have an AT&T account for cell phones then I have a direct tv account (separate account numbers) because I had direct tv before the merger. All of a Sudden just before the new year something happened and when i login it says its not on my account. I have contact HBO Max, AT&T and Direct tv all on twitter looking for help to get this revolved. AT&T and Direct tv are both blaming each other. My brother also spend all day with support trying to resolve this with no luck. Does anybody have any ideas?

Community Support


232.7K Messages

1 year ago

Just to let you know, support for DIRECTV Services has moved to the DIRECTV Community Forums site. If you slide over forums.directv.com, you’ll land in the right place. 😊
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