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nvann's profile

New Member

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2 Messages

Monday, July 17th, 2023 6:05 PM

HBO MAX free through unlimited plan but linked to wrong account

I was logged into a friend's HBO max account and accidentally linked my ATT to that HBO account when in reality I was trying to make my own HBO account to link my att to. I just want to unlink my att from my friend and be able to link it to my own.

Community Support

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232.8K Messages

11 months ago

We're here to assist you with unlinking your account from your friend's account, nvann.

 

To remove a linked account from your user ID:

  1. Go to your myAT&T Profile. Sign in, if asked.
  2. Scroll to My Linked accounts.
  3. Choose Remove this account for the account you want to unlink. If you try to remove a canceled account with a balance due, we’ll ask you to make a payment.
  4. Select one of these, if asked:
  • A secondary user to replace you as the primary user
  • No one
  1. Choose a new primary contact account, if asked.
  2. Follow the directions to remove the account from your ID.

Let us know how it goes!

 

Marilyn, AT&T Community Specialist

New Member

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2 Messages

10 months ago

It is not listed under my linked account for some reason, why might this be?

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