
New Member
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1 Message
free hbo channels
someone please tell me im not losing my mind!! i was getting free hbo channels (500 through511) with my wireless plan. had them for close to 4 years. then one day they just dissappeared from my tv. and im not talking about hbo max. no one from directv or att seems to know where they went & keep referring to hbo max. anyone else had this problem?? tia
ATTHelp
Community Support
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221K Messages
1 year ago
Let's help get you back to streaming through HBO, vmhartry!
Allow us to gather more details to better assist you:
You can find other streaming tips here in the Forums.
Please come back and confirm if you can successfully sign in to HBO Max through your wireless account. Also, let us know which plan you're on. Don't forget to check out those helpful tips provided on the HBO Max Help Center webpage.
Jonye, AT&T Community Specialist
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sandblaster
ACE - Expert
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64.6K Messages
1 year ago
You might have better luck posting in the Directv forum. Directv forums are here: https://forums.directv.com
However, look at an old Directv bill when you were still getting the HBO channels. You should see something like this, this is what is on my Directv bill:
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baseballisback
ACE - Professor
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7.3K Messages
1 year ago
This sounds like what was happening to me.
I was getting the HBO TV channels through my U-Verse. My official plan was for HBO Max free with Internet 1000. One day, my HBO TV channels disappeared, but I was still getting HBO Max.
After someone with the Office of the President looked through my plan, it was determined that the TV channels were essentially a glitch.
Because I get HBO Max with Internet 1000 and do not pay for HBO via a TV plan, I do not get the TV channels.
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