markinoh's profile

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Saturday, August 6th, 2022 2:58 PM

Cancel HBO Max

I need to cancel HBO Max before I get charged again, cannot find how to do it. It’s a part of my wireless package.

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229.7K Messages

2 years ago

Hi there @markinoh, we'll be happy to tell you how to cancel your HBO Max subscription.

All you need to do is follow these four steps on removing and managing wireless add-ons.

  1. Sign into your myAT&T account and got to Account overview.
  2. Go to My devices, and select Manage add-ons for the line with the subscription you want to remove.
  3. Select the add-on or subscription you want to remove.
  4. Follow the prompts to remove the add-on or subscription.

Even if you cancel this subscription, you'll still be able use it until the end of your current billing cycle.

Please let us know if this helps.

 

Dylan, AT&T Community Specialist

1 Message

3 months ago

 - There is no "Account Overview" in my AT&T account page.

 - There is no "My Devices" or "Manage add-ons" on the page either.

Every link that has a synonym of any of these terms leads to a dead end.

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