The phone that makes your everyday epic. Buy the Samsung Galaxy S21 FE 5G now!
M

New Member

 • 

2 Messages

Sun, Mar 21, 2021 5:17 PM

HBO Max Account issues

Able sign in to HBO Max using AT&T credentials but unable to play anything ... It jumps back into signing in again.

Upon further research, profile states that HBO Max subscription through AT&T has expired. Doesn't it come with Unlimited Elite subscriptions? My account is up to date and there has no issues with payments for years. What could be the issue?

Already tried the following:

I have already uninstalled and reinstalled app many times.

Changed AT&T password.

Tried accessing HBO Max via web browser, Apple TV and mobile app.

New Member

 • 

2 Messages

10 m ago

Additionally I have verified that account login is my email.

From looking at other similar posts ... It appears to be a common issue.

Need help?
HBO Max - Where HBO meets so much more
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.