A

New Member

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1 Message

Saturday, April 10th, 2021 4:15 AM

Can't setup HBO Max TM that message says I get for free with my unlimited elite plan

I got a few messages saying that I get free hbo max included with my unlimited elite plan which was setup in store today. I've logged into the plan account and the steps it tells me to follow are not even a option. I have the unlimited elite plan. So why can't I setup my hbo max account?

Community Support

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230.7K Messages

3 years ago

Let's look into that for you, @AlgerE88!

 

Considering your plan, you should be good to go with HBO Max. Try resolving your experience by visiting here to create your HBO Max account then apply these instructions to link your AT&T account.

 

We hope this helps!

 

Lar, AT&T Community Specialist

New Member

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3 Messages

3 years ago

These instructions do not work for people with Unlimited Elite.  There is no activate tile and the app always gives the error message that you have to activate.

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