
New Member
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5 Messages
Using thermostat without digital life
Our thermostat seems like it has been set "automatically" since we cancelled our digital life system. Are we not able to set the thermostat ourselves without having the digital life service? If we can set without digital life, how do we do it? We can't even raise the temperature in our own home.
Thanks for any input.
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Official Solution
ATTDigitalLifeCS
Community Support
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7K Messages
1 year ago
Hello,
The thermostat will always run a program so it is best that you change it to settings that are more comfortable for you. I pulled information from the manual that will help you set a program that better suits you.
Your thermostat comes pre-programmed with preset temperatures for different times of the day.
These programs will always run but If they do not fit your needs, you can always input a custom program. If you manually change the temperature, it will revert back to the program above at the designated time.
TO CHANGE THE PROGRAM: (The HEAT program and the COOL programs are separate.)
Touch the HOME ICON to return to the Home screen.
TO MANUALLY CHANGE TEMPERATURE:
I realize this is quite a bit to get your thermostat working with the ease of Digital Life but it does work.
(edited)
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Accepted Solution
ATTDigitalLifeCS
Community Support
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7K Messages
8 months ago
Hello,
I found the programming instructions here: Link to CT-50 Programming
I hope this will help you adjust the programming.
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ATTDigitalLifeCS
Community Support
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7K Messages
1 year ago
You can control your system temperature by using the thermostat. you do not need Digital Life to manually control your thermostat.
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Stakat
New Member
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5 Messages
1 year ago
Thank you for the response. The problem seems to be that we cannot get it off program. And we cannot raise temp more than 70 degrees. If we try, it jumps back down to 62. If we can get it out of programs, I think it would work. How do we do that?
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ATTDigitalLifeCS
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7K Messages
1 year ago
Which thermostat do you have?
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Stakat
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5 Messages
1 year ago
This is a picture of our thermostat. I see no name or anything.
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ATTDigitalLifeCS
Community Support
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7K Messages
1 year ago
Good Morning,
Thank you for the picture of your thermostat. I'm checking into what may be causing this issue so you can control your temperature.
* VERY IMPORTANT:
Has your Digital Life System's main controller been disconnected from all power or uninstalled?
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Stakat
New Member
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5 Messages
1 year ago
This is one of the strangest things I have ever seen! Last night I was able to raise the temperature and it stayed till this morning where it automatically dropped back down to 62. It still says "temporary" at the bottom of thermostat.
As for your question, I don't know. I assume so since we stopped DL monitoring? How do I know for sure?
I REALLY appreciate you trying to help with this.
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ATTDigitalLifeCS
Community Support
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7K Messages
1 year ago
Hey there,
I am reading the manual at this moment and I believe I have found the cause. The thermostat comes pre-programmed from the factor and runs a program automatically. And guess what that program does at 8am each morning...Yep, you guessed it, it returns the temperature to 62 degrees.
There is a way to reprogram it but I am trying to find a way to simply turn off the programming so it will remain at whatever temperature you select.
Give me a little while and I will see what I can find for you.
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Stakat
New Member
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5 Messages
1 year ago
This seems to have worked. Thank you SO much!
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