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Community Support
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5.9K Messages
Amazon Alexa is HERE!
Great news!! Digital Life now works with Amazon Alexa to automate your life. Because security is very important to AT&T Digital Life, Alexa is NOT able to disarm the Digital Life System, unlock doors, control cameras or open garage doors. You must use the Digital Life App to complete those tasks.
Alexa CAN:
* Control your lights
* Arm your System
* Lock your doors
* Run programs
* Control your thermostat
* Close garage doors
You can learn more about Digital Life and Alexa from our "Popular Solutions" in your Solution Center on the Web Portal.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Responses
directv_123
ACE - Guru
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879 Messages
3 years ago
You didn’t have a key with you? (It still works w/ a key), and you have only 1 door in/out of your house?
I agree though, if it really was a ATT equipment failure, they should reimburse you.
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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j.holmes
Scholar
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164 Messages
3 years ago
@Tombolls sorry to hear about your experience. I carry a spare key in the car for the back doors just in case. I initially wanted to place key pads on all the doors however the install tech advised against it.
@directv_123 the newer keypads sold by AT&T Digital Life no longer provide key access; only keypad.
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jbeezely
Mentor
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38 Messages
3 years ago
sorry to hear that. make sure to set your ATT program to notify you when batteries run low.
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ATTDigitalLifeCS
Community Support
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5.9K Messages
3 years ago
@Tombolls Morning, I apologize that you had an issue with the keypad. From the information provided, I am not sure if this was a low battery issue or something else. Would you please click on my user name and then click "Send PM" to send me a message with your name , address, contact info and account number, so that I can have this looked into and have someone contact you to resolve the issue. Thank you
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daisypinckly
Teacher
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9 Messages
2 years ago
Thanks for sharing.
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j.holmes
Scholar
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164 Messages
2 years ago
HomeKit is far more superior.
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