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ATTDigitalLifeCS

Community Support

 • 

5.9K Messages

Mon, Dec 18, 2017 9:08 PM

Amazon Alexa is HERE!

Great news!! Digital Life now works with Amazon Alexa to automate your life. Because security is very important to AT&T Digital Life, Alexa is NOT able to disarm the Digital Life System, unlock doors, control cameras or open garage doors. You must use the Digital Life App to complete those tasks.

 

Alexa CAN:

* Control your lights

* Arm your System

* Lock your doors

* Run programs

* Control your thermostat

* Close garage doors

 

You can learn more about Digital Life and Alexa from our "Popular Solutions" in your Solution Center on the Web Portal.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Responses

Employee

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415 Messages

3 years ago

I found the skill a couple of days after xmas it works GREAT !!!

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Employee

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415 Messages

3 years ago

Seeing that ADT was just purchased by Protection 1, I don't think they will be purchasing anything in the near future

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
jbeezely

Mentor

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38 Messages

3 years ago

Att needs to update their instructions as no digital life skill exists. 6148D625-59C6-4E5C-920E-A9DA78F5DC41.png

 

Tutor

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2 Messages

3 years ago

THAT WORKED! Though it's bizarre that the skill doesn't show up when you search. Finding it in the related apps of of the Att support does work. 
jbeezely

Mentor

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38 Messages

3 years ago

It worked, but the skill unfortunately doesn’t work. LoL!!! Maybe it’s a
50-50 shot because I’m having the same problem that half the reviewers
reported. It either works for you or it doesn’t. It’s very likely the
reason why the skill is hidden? Probably still being tested.

Tutor

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5 Messages

3 years ago

Thanks!   I found the Alexa Skill, INSIDE OF the ATT SUPPORT Skill.
Weird!

Thanks for the heads up.

Tutor

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5 Messages

3 years ago

OKAY, I Found the Digital Life Skill.   It is Inside the AT&T Support Skill.   Weird, but there it was.

Tutor

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5 Messages

3 years ago

The Source of Info was the Tech Rep for vivint.smarthome from Best Buy.

Alicia in Austin

directv_123

ACE - Guru

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879 Messages

3 years ago


@rperkins wrote:

The Source of Info was the Tech Rep for vivint.smarthome from Best Buy.

Alicia in Austin


Yeah, not so sure that’s accurate info... just sayin’....

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Employee

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415 Messages

3 years ago

have you tried saying ALEXA ASK DIGITAL LIFE TO.......... if you say ALEXA TELL DIGITAL LIFE TO LOCK MY BACK DOOR it will not work you have to say ASK

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
bengehle

Mentor

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56 Messages

3 years ago

While it's nice that AT&T is finally starting to integrate DL with other services, it's really annoying to have to say "Alexa, ask digital life to..." instead of "Alexa, arm digital life system away".  This isn't required with other products.  When controlling my Philips Hue lights, I don't have to tell Alexa to ask Philips Hue to turn on or off a light - I simply say "Alexa, turn on living rooms lights".  I'd much rather see DL be integrated with Apple's HomeKit.  

j.holmes

Scholar

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164 Messages

3 years ago

As a Apple fanatic, I too would like to see more integration with HomeKit.

Contributor

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2 Messages

3 years ago

Alright, I got this working with my Sonos One speakers with Alexa but I have found that if I ask Alexa to arm my system away and then come back inside I don't get a countdown to disarm the system. As soon as I open the front door the alarm goes off right away. I don't even get a chance to enter my code. Has anyone else experienced this?

Contributor

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2 Messages

3 years ago

#AT&TDigitalLife is a scam.

 

Their front door keypad malfunctioned, and I was locked out of my home this afternoon. After getting the runaround for an hour, they finally told me that they don’t have service techs on staff. If their equipment malfunctions, you’re on your own.

 

I had to pay a locksmith $260 to break into my home. When I said that I wanted out of the contract, they said no. And they refused to reimburse me for any costs. Total ripoff.

Contributor

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2 Messages

3 years ago

#AT&TDigitalLife is a scam.

Their front door keypad malfunctioned, and I was locked out of my home this afternoon. After getting the runaround for an hour, they finally told me that they don’t have service techs on staff. I had to pay a locksmith $260 to break into my home.

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