Who can I talk to?
Our home phone is out for the umpteenth time, one time for over 3 months. It stopped working yesterday, no dial tone, silence, nothing. Estimated repair date is October 28th! I would like to talk to someone other than the women that answer the phone or the service technicians. There has to be an answer for this sorry service! We’ve had an account with ATT since 1976!!! We live in a very rural area, and we don’t have good cell service. My husband and I are both mid 70’s, he’s not in good health, and we need our phone in case of emergency. What can we do?