Who can I talk to?

File a FCC complaint, those go to the office of the president.

President of what?  🤷🏻‍♀️

Let's get to the bottom of your  home phone concern, @donnamac2000!

To better assist you, let's move this conversation into a direct message. Be on the lookout for a chat notification in the upper right-hand portion of the page!

If you mean a traditional home phone, please gather the following as it will be needed:

• Full name
• Number for service
• Address

We look forwarwd to speaking with you!

CalebP, AT&T Community Specialist 

President of what?

Uh AT&T. Would you expect the president of the US or another company to be involved?

😂😂😂😂Who knows these days?!?!?

Your main problem is traditional landlines are being phased out so they don't want to put a lot of money into repairs, but they shouldn't make that your problem. You don't have decent cell service from any carrier?

I realize that they don’t want to fool with landlines, but there are probably many other people that rely on their home phone for communication.  Not everyone has or wants a cell phone.  If my mother were still living, she wouldn’t want one. 
Exactly!  Not my problem!  I’m the one paying for a service, and it’s their job to provide that service.

I’m not sure how I could try out different carriers.  That could be quite expensive.  

I was thinking more of when family or friends are over ask them how their cell service is. If it's good there's wireless home phones that a regular phone plugs into. I have a Verizon wireless home phone and you can't tell it from a wired line, I've been real happy with it. Only thing is you need a good cell signal for them to work well.