Transfer pin for VOIP phone.
I'm trying to transfer my elderly neighbor's phone service. It's a landline that I think must be a VOIP because the account number is 9 instead of 10 digits? Is that right?
Her late husband set up the account decades ago. I was able to log in for her and finally access the online account, but I can't find a way to get the transfer pin, which only her dead husband would know. I don't see it anywhere on the monthly bill.
How do I get a transfer pin for her? You have to have some viable option for this when people die.