Find the perfect gift for the grad in your life with Graduation gifts that connects us from AT&T.
barryfd's profile

2 Messages

Thursday, February 1st, 2024 1:25 PM

TL86103 Can't hear person on line 1 when someone is dialing line 2

I have noticed when I am on line 1 if someone dials out on line 2 I can not hear the person on line 1 until line 2 connects.  This seems to happen every time someone dials out on line 2.  I can't hear the person I am talking to and they can not hear me.

Expert

 • 

19.5K Messages

4 months ago

Try dialing from line two with a plain old corded phone, see if it does the same thing. What test have you done and what service do you have?

2 Messages

4 months ago

I will try that.  I have not done any test, I have just noticed when I am on the corded phone with a customer and someone dials out with the cordless phone.  We have Spectrum for our phone service.

Expert

 • 

19.5K Messages

4 months ago

Might try resetting the Spectrum modem first to see it that clears it up. 

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.