New Member
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2 Messages
Sierra Springs, Pollock Pines,CA. landlines in our area have not been working for a month
Problem was reported the 1st of Jan. 2023. This seems to happen every year and takes forever to get repaired. The amount of money that we pay for service you would think they would try to repair has soon as possible and then you have to fight to have your bill adjusted. So done with AT&T! Wish there was a alternative land line service.
ATTHelp
Community Support
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225.4K Messages
10 months ago
Hi there, wcpetersen. We understand that the copper landerlines in your area has not been repaired yet. We can look into that.
In order for us to do that, we will need to move this conversation to the AT&T Direct Message space. You will see a chat icon appear next to bell icon, at the top of this thread, next to your forums profile icon. Our next message to you will appear there.
In the meantime, please gather your landline account information together.
Looking forward to helping you get your phone service repaired.
Matthew, AT&T Community Specialist
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wcpetersen
New Member
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2 Messages
10 months ago
Two appointments no show and phone line still not working. Landline has been down for a month, this is truly ridiculous has you should be paying me to stay home waiting for serviceman to show up. Not a Happy Customer!
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