New Member
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1 Message
Sunday, May 14th, 2023 5:42 PM
No dial tone
No dial tone
Questions
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Updated
10 months ago
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Accepted Solution
Official Solution
JefferMC
ACE - Expert
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34.7K Messages
11 months ago
If a cordless phone, confirm that it has power. Push the green button if needed.
Check that the phone is plugged in to the jack.
Check another phone.
If POTS, plug a phone into the NID test jack.
If VOIP, check the VOIP terminal
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Shonn1968
New Member
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1 Message
10 months ago
No Dial tone bought new phone new cord AND STILL nothing this ismy grandmothers home phoneand she needs this fixed
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JefferMC
ACE - Expert
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34.7K Messages
10 months ago
@Shonn1968 , please see list above your comment.
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ATTHelp
Community Support
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230.7K Messages
10 months ago
Hello Shonn1968, we understand how important it is for your grandmother to have her phone services working.
Please send us a DM, so we can better assist you with this concern you have. Check your Direct Message inbox (it's the chat icon located next to the bell icon in the upper right corner of the forums).
We look for forward to speaking with you!
Jashari, AT&T Community Specialist
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spoom2
Expert
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19.2K Messages
10 months ago
POTS troubleshooting check list. and online trouble reporting.
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