sanjose2256's profile

1 Message

Monday, September 18th, 2023 7:46 PM

Need to repair my outside land line is sagging down to the ground.

Hi There,

My incoming landline outside is sagging to the ground. I need a technician to bring it up to normal level. I keep calling but can't get help from the call services. Please someone help me and send a technician to solve this problem.

Community Support


229.8K Messages

5 months ago

Hi @sanjose2256,


We hear you and glad to help!


Please call us anytime at 800.288.2020 to report about the sagging wire to the ground. After reporting call our center to check the status at 800.924.9420 Monday through Friday between 8:00 a.m. and 6 p.m. EST.


Let us know how it goes.


FionaA, AT&T Community Forum Specialist


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