fahharnar64's profile

New Member

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3 Messages

Tue, Jun 21, 2022 6:52 PM

Landline phone not working

@ATTHelp 

When I try to call out my phone just beeps. It will not dial. When people try to call in, they don't get through, they just hear beeping. 

I don't have another phone so I can't call customer service. When I try to troubleshoot or log into my account online, your system doesn't recognize my phone number. 

spoom2

ACE - Master

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16.5K Messages

3 m مضت

I know you've addressed this to @ATTHelp You don't say what service you have. Is this a traditional landline (POTS) or is this AT&T Phone (digital service) where the phone plugs into the back of a modem? Something else?

New Member

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4 Messages

3 m مضت

Hello, having the same issue here. Phone just beeps. Fail to call or receive calls. I believe I’m using a traditional line. Any advice? Thanks

spoom2

ACE - Master

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16.5K Messages

3 m مضت

Best advice I have is to start your own topic and tell us what testing you've done. Be specific?

New Member

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3 Messages

3 m مضت

it is an landline phone it was working good two weeks ago 

spoom2

ACE - Master

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16.5K Messages

3 m مضت

Attention @ATTHelp 

You're going to have to report it, use a friend or neighbors' phone to call in a report. 

New Member

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4 Messages

3 m مضت

My landline is fixed. Called ATT and waited half an hour for someone. Run some tests and it works again. Told me that my phone is connected to wifi. If happens again, restart wifi modem (a solid light in front indicates working normal). Hope it helps

New Member

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3 Messages

3 m مضت

let hope so 

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