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hamidkiaei's profile

New Member


1 Message

Friday, March 10th, 2023 10:00 PM

Land line does not work - Have called MANY times - No technician YET

Someone help please.

The landline at my parents house, 85 year old without any other means of contacting outside in case of an emergency, has been down for three days.

We have called many many times and get lip service. 

many promises but no action.

This is after each time you have to wait an hour to get to talk to someone.

Any suggestions?

How can I get this fixed?


Community Support


215.4K Messages

3 months ago

We're here to help with your parent's landline service, @hamidkiaei!


We understand the importance of having a working phone for your elderly parents.


Due to the nature of your concern, we will need to move this conversation into a direct message. This way we can email our Landline Team to get further assistance. be on the lookout for a chat icon in the upper right-hand portion of the page, next to the bell icon.


While we send you that message, gather the following as it will be needed:

  • Landline Service Address
  • Landline contact numer
  • Parent's names

We look forward to speaking with you!


CalebP, AT&T Community Specialist 

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