engineer43's profile

New Member

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1 Message

Thu, Jun 23, 2022 8:56 PM

How to verify AT&T caller?

I just had a call from someone supposedly from AT&T. He wanted to know about my service, said they were discontinuing copper, thought I had 2 lines (I don't) and if my bill had increased in the past two months (it hasn't) and if it was still under $100 (it is). This seemed like too many errors and unknowns for someone who had access to my account information, so I asked who he really worked for. He gave a name, saying they managed the accounts. I said they were not managing them very well if he didn't know the details about my service. I told him I had resolved a noisy line problem with an AT&T technician last week. He noted that (wasn't aware of it), said thanks, and hung up.

How can I check to see if this is legitimate? The AT&T website provides no human contacts.

spoom2

ACE - Master

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16.5K Messages

3 m مضت

There's a lot of this going  around and it's going to get worse. These are scams to get your business.

spoom2

ACE - Master

 • 

16.5K Messages

3 m مضت

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