AT&T related help: Report unburied cables, exposed wires, or downed lines
How to get line cleaned up
I am not an AT&T customer. I have lines going up alongside my driveway that I think no longer go anywhere. I talked to a guy from the power company and he confirmed that they are phone lines and not power lines. They thread through some trees, but a neighbor had one of those trees removed and now the lines sag almost down to touching my fence. Can I get somebody to either remove (if they really aren't used anymore) or at least tighten up these lines? I tried calling the number on this page: https://www.att.com/support/article/local-long-distance/KM1000559/ But the instructions for navigating the phone menu seem to be out of date and anything I try it ends up deciding that I'm calling about my cell phone (I'm not) and telling me to call my mobile provider. VERY frustrating. The chat on this site is no better either.