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AT&T related help: Landline home phone support

ms kitty's profile

New Member


1 Message

Thursday, March 9th, 2023 12:17 PM

How do I include my name with my landline number or how do I make it show when I make a call?

When I call someone, my name is not showing and I want it to.



19.6K Messages

1 year ago

On what service? Traditional landline, digital home phone, cell phone or something else.

Community Support


232.8K Messages

1 year ago

Hi there, ms kitty. We would understand that your name is not showing up on your phones outgoing Caller ID. We do understand the importance of people you call knowing who you are. We can look into that with you. 


Let's start out by asking which landline base phone do you have? The reason why we are asking is, AT&T offers two types of Landline service. They are:

  1. Traditional Plain Old Telephone Service
  2. U-Verse Digital Voice

If you have number 1, you can contact our Landline support team at 1-800-288-2020 option 1. If you have number 2, we can look into your account in detail to determine the best course of action to take. 


Looking forward to hearing more from you soon. 


Matthew, AT&T Community Specialist

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