Hi there, ms kitty. We would understand that your name is not showing up on your phones outgoing Caller ID. We do understand the importance of people you call knowing who you are. We can look into that with you.
Let's start out by asking which landline base phone do you have? The reason why we are asking is, AT&T offers two types of Landline service. They are:
Traditional Plain Old Telephone Service
U-Verse Digital Voice
If you have number 1, you can contact our Landline support team at 1-800-288-2020 option 1. If you have number 2, we can look into your account in detail to determine the best course of action to take.
spoom2
Expert
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17.9K Messages
3 months ago
On what service? Traditional landline, digital home phone, cell phone or something else.
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ATTHelp
Community Support
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214.9K Messages
3 months ago
Hi there, ms kitty. We would understand that your name is not showing up on your phones outgoing Caller ID. We do understand the importance of people you call knowing who you are. We can look into that with you.
Let's start out by asking which landline base phone do you have? The reason why we are asking is, AT&T offers two types of Landline service. They are:
If you have number 1, you can contact our Landline support team at 1-800-288-2020 option 1. If you have number 2, we can look into your account in detail to determine the best course of action to take.
Looking forward to hearing more from you soon.
Matthew, AT&T Community Specialist
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