Mmcintyre's profile

New Member

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3 Messages

Monday, September 26th, 2022 5:48 PM

Home phone service

Just had internet and home phone service installed this morning. Internet is working fine, I can call out on the home phone but cannot receive incoming calls. What do I need to do? 

spoom2

ACE - Master

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17.5K Messages

4 months ago

Most likely have to wait awhile, assuming you ordered phone service. What happens when you call your number from your cell phone? If it doesn't work after a reasonable amount of time, try rebooting the modem/gateway. 

(edited)

New Member

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3 Messages

4 months ago

Thanks for the reply. 

New Member

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3 Messages

4 months ago

Thank you for the reply. 

ATTHelp

Community Support

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207.2K Messages

4 months ago

We would be happy to help you with your phone service, Mmcintyre.

 

If you're still not receiving calls after trying spoom2's suggestion, let us know, and we'll help you find a resolution.

 

Thanks for visiting the AT&T Community Forums.

 

Aminah, AT&T Community Specialist

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