New Member
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3 Messages
Home phone service
Just had internet and home phone service installed this morning. Internet is working fine, I can call out on the home phone but cannot receive incoming calls. What do I need to do?
New Member
•
3 Messages
Just had internet and home phone service installed this morning. Internet is working fine, I can call out on the home phone but cannot receive incoming calls. What do I need to do?
spoom2
ACE - Master
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17.5K Messages
4 months ago
Most likely have to wait awhile, assuming you ordered phone service. What happens when you call your number from your cell phone? If it doesn't work after a reasonable amount of time, try rebooting the modem/gateway.
(edited)
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Mmcintyre
New Member
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3 Messages
4 months ago
Thanks for the reply.
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Mmcintyre
New Member
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3 Messages
4 months ago
Thank you for the reply.
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ATTHelp
Community Support
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207.2K Messages
4 months ago
We would be happy to help you with your phone service, Mmcintyre.
If you're still not receiving calls after trying spoom2's suggestion, let us know, and we'll help you find a resolution.
Thanks for visiting the AT&T Community Forums.
Aminah, AT&T Community Specialist
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