pickensj's profile

New Member

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2 Messages

Friday, May 27th, 2022 7:18 PM

Heavily Damaged Pedestal Box and Exposed POTS Wires

There is a heavily damaged pedestal with exposed POTS wires in my neighborhood near my home. It is an eyesore. I have been unable to get it repaired by contacting support on the My at&t app.

Accepted Solution

Official Solution

Former Employee

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32.9K Messages

2 years ago

 

Report an Unburied Cable, Exposed Wire ...

Call the Buried Wire Center at 800.924.9420. You can call them Monday through Friday between 7:30 a.m. and 6:00 p.m. ET.

New Member

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2 Messages

2 years ago

Thank you. I called then reported the problem. The ticket number I was give is:

Px83ki78

Former Employee

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32.9K Messages

2 years ago

Hope it works out 

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