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marcpheenan's profile

1 Message

Friday, February 16th, 2024 12:15 AM

FLAT RATE RESIDENCE LINE - line not workong "Your number has been disconnected"

I ordered a LAN LINE technically called a FLAT RATE RESIDENCE LINE and when I dial it from my mobile phone it give me a message which says "This number is no longer is service. It should be operational by now as I ordered it last week and was given yesterday as the day it would be opertaional.

The order and acoount information are below (per an ATT email received on 2/12/24):

Marc (Edited as per the community guidelines)

(Edited as per the community guidelines)

ORDER CONFIRMATION #: (Edited as per the community guidelines)
ACCOUNT NUMBER: (Edited as per the community guidelines)

Phone number: (Edited as per the community guidelines)

Please tell me why it is not work and / or what needs to happen to get it to work. 

I was told I needed a LAN line in order for my home security service (ADT) to operate. Please advise.

Best,

Marc

(Edited as per the community guidelines)

 

Community Support

 • 

232.2K Messages

3 months ago

Hello @marcpheenan ,

Please be mindful about sharing your personal details like, Phone number, email id, IMEI number, account number, last name, Credit/Debit card number, order number, Driver licence details, address. This is a public forum and your privacy is very important to us. As per AT&T Community Forum's guidelines http://sm.att.com/b9b8aa02 your personal details will be scrubbed. Have a great day!

Regards,
AT&T Moderator

Expert

 • 

19.5K Messages

3 months ago

This is a customer forum, not a way to contact AT&T you'll need to call to get the status of your order.

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