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kevingoewey's profile

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1 Message

Friday, March 10th, 2023 6:14 PM

Can Voicemail be played on PC?

Says it requires Quicktime plugin, but plugin not available!

Accepted Solution

Official Solution


Community Support


215.4K Messages

3 months ago

Hi there, kevingoewey. We understand that you have question about playing your voicemail messages on your PC. We can help you with that. 


Thank answer is yes, you can, but it looks like that you are having a problem with the QuickTime plugin. According to the information that we have, you do not have the plug-in on your computer. That is why you are getting this error. 


We do recommend that you download and install the QuickTime plugin directly from Apple if you do not have it on your PC. 


Please follow the instructions in your download to further assist you. However, we do need to inform you that Apple is no longer supporting the QuickTime plugin for Windows based PC's, but the download is still out there. 


After downloading an installing the plugin, make sure that you power cycle the PC to make sure that download and install is successful. 


If there is anything that we can do for you, please let us know. 


Thank you for posting with the AT&T Community Forums. 


Matthew, AT&T Community Specialist

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