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amberweiss's profile

1 Message

Monday, January 29th, 2024 7:12 AM

Call cannot be completed due to "heavy calling"

For about the past week, every time I try to make an outbound call (regardless of distance), I get an automated message that states, "We're sorry, due to heavy calling, we cannot complete your call at this time."  I can still receive inbound calls.  

Expert

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19.6K Messages

4 months ago

What service are you using and is this all calls local and long distance? What make and model of phone?

Community Support

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232.4K Messages

4 months ago

Hello @gkschmitt,

 

We definitely understand how important it is to stay connected! We hear you, and we're happy to assist you.

 

Please help us with the device model, and since when are you facing this issue?

 

Waiting for your response!

 

Thank you,

DavidP,

AT&T Community Forum Specialist.

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