New Member
•
1 Message
Business portal missing options
Ive been dealing with att business portal since it was installed 6 months ago. The option I need are not visible in my portal. Ive talked to 30 people over 6 months and no one seems to have any clue why. I have 5 lines in my business. All have individual numbers. For some reason, they all share a voicemail. Att gave me instructions on how to add individual voicemails but the option arent in my portal. Att even asked me to provide my password so they could log in and look because they started to not believe me. No clue what to do at this point, but im losing business because of this issue.
spoom2
Expert
•
17.9K Messages
3 months ago
You've posted in the residential forum, might was to post in the business forum.
0
0
ATTHelp
Community Support
•
215.3K Messages
3 months ago
Hi there, Wickwick. We understand that you are having a concern with your AT&T Business Portal. We can look at that.
However, you have posted on the residential/consumer AT&T Forums. We do have a business team that is standing by to help you. We are going to be transferring you over there. If you do not receive a response from the business team, please make a post with the AT&T Business Community.
Thank you for being an AT&T Business Customer.
Matthew, AT&T Community Residential Support Specialist
0
0
ATTHelp
Community Support
•
215.3K Messages
3 months ago
Hi @Wickwick,
We want to help. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).
Shad
AT&T Business Social Media
0
0