Find the perfect gift for the grad in your life with Graduation gifts that connects us from AT&T.
jacnickels's profile

4 Messages

Thursday, March 7th, 2024 5:40 PM

AT &T 974 phone message waiting alert beep

The alert beep for a message waiting is not working?

4 Messages

2 months ago

On my ATT&T 974 phone, the message waiting alert beeb is not working??

Community Support

 • 

232.1K Messages

2 months ago

Hi @cnickels!

 

We understand how important it is for you, We hear you and want to assist you.

 

To call the voicemail system to turn your notification alerts on and off:

 

  1. Press and hold 1 from your AT&T wireless phone. If you have AT&T Wireless Home Phone, dial 1 from your connected home phone.
  2. Enter your voicemail password, if prompted.
  3. If you have new messages, press the * key to skip to the Main Menu.
  4. In the Main Menu, press 4 for Personal Options.
  5. Press 1 to turn Voicemail Notifications On or Off.

If its not setup then try to get the reset again.

 

  1. Go to your myAT&T Account overview and select My digital home phone.
  2. Select Check or manage voicemail & features in My Voicemail & Phone Features .
  3. Choose Voicemail Settings.
  4. Scroll to the Notifications section and select Telephone Notification.
  5. Turn the notification Off or On and read the provided info.
  6. Select Save.

    Please let us know how it goes?

    Thank you
    Gary, Community and Forum Specialist.

 

 

Expert

 • 

19.5K Messages

2 months ago

Page 79 of the manual found here makes no mention of a beep when you have a message waiting on your phone company voicemail. It also has no mention of a beep when the call log has information that hasn't been reviewed. Best I can tell you is to go through the manual and review your setting. I did see a hold reminder tone. 

Community Support

 • 

232.1K Messages

2 months ago

Hi @jacnickels,

 

I understand your concern. Let's get the help you need.

AT&T voicemail plays an interrupted dial tone and, if available, turns the message waiting light and alert on when you have messages. You can turn the message-waiting indicator on or off any time. Here’s how to manage your notification alerts:

  1. Tap the AT&T Visual Voicemail app
  2. Tap Settings.
  3. Tap Notifications to turn alerts on or off.

Additionally perform the below steps to fix the issue.

 

First, make sure you're in an AT&T wireless coverage area. If you’re not. you won't be able to create a new voicemail password.

  1. Go to your account overview and open My wireless.
  2. Scroll to My Devices & add-ons and choose the device you want to manage.
  3. Select Manage my device.
  4. Look in Device options & settings, choose Reset voicemail password, and follow the prompts.

Reset voicemail password for other phone services

Find steps to change your voicemail password for other phone services:

I you still face the same issue, please reach out to Get step-by-step help to fix voicemail issues, they can help you out in fixing the issue. Also follow basic voicemail notification settings.

 

If doing it for the first time please go through, set up voicemail on your mobile phone.

 

I hope the above information helps!

 

Please get back to us if you have any questions or queries.

 

Thank you,

Justin, AT&T Community Specialist.

 

Expert

 • 

19.5K Messages

2 months ago

@ATTHelp Boy y'all should read an issue before posting. Two of you posted the same thing and neither are the issue the OP is asking about they clearly state on their phones. If you're correct and they're talking about the stutter dial tone I'll apologize.

4 Messages

2 months ago

On my ATT&T 974 land line phone, the message waiting alert Beeb is not working??  Again, this is a land line, hard wired phone and not a wireless phone or a cell phone.  This function use to work well and suddenly it doesn't work and hasn't for some time now.  Almost like something got accidentally switched off.?? 

Expert

 • 

19.5K Messages

2 months ago

I found nothing in your phones manual about an audible message indication. I posted a link to your manual tell us what page it's on. The phone options don't change with type of service. So it being a traditional landline is immaterial. If you're talking about something other than a physical phone option let us know what it is.

(edited)

4 Messages

2 months ago

Yep, I have the manual that came with the phone, and I too could not find and reference to an audible Beeb alert letting me know that I have a new message on the phone.  What's strange is that I use to have this audible Beeb alert and it worked for years but now it doesn't??

Expert

 • 

19.5K Messages

2 months ago

All I can say is in my experience if it's not in the manual it's not an option.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.