New Member
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4 Messages
Trying to call AT&T customer service on phone
The automated system is so jacked up. Got cut off twice then transfer to black hole 3rd time. Last time I got customer service in the Phillipines that I could barely understand. I was after home phone land line but can't sign up for it on the website; why?
ATTHelp
Community Support
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230.7K Messages
1 year ago
We apologize for your experience with the AT&T automated system, @PoorService2023.
In order to proceed, with your Landline inquiry you would have to check the landline availability in your area, and then you can pick a plan that works best for you.
From there, you will have to contact customer support via 800-288-2020 and ask to set up new service.
Please reach back out if you need any additional assistance.
Thank you for choosing AT&T Community Forums.
Latoya, AT&T Community Specialist
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PoorService2023
New Member
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4 Messages
1 year ago
Can I choose the phone number for landline? Also, a recent number disconnected within my family, can I request a specific phone number?
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PoorService2023
New Member
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4 Messages
1 year ago
The link you provided above "Check the landline availability in your area" takes me to a page that there is no option to check a specific address for availability like it used to be. Where is the availability checker located at?
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