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roshe's profile
roshe
#1 Star!
The 5th element!
Helpful 1

Tutor

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12 Messages

Thu, Sep 22, 2022 8:28 PM

paper check refund

How do I request a paper check refund for a closed landline account?

spoom2

ACE - Master

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17K Messages

2 months ago

Call billing and ask, this is a customer populated forum we don't know all of AT&T's policies. 

roshe

Tutor

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12 Messages

2 months ago

Thanks for the non-help. I'm well aware that this isn't an AT&T sponsored forum. Just seems to me that someone on this non-AT&T forum might have had the same question and possibly a solution. I spent nearly 3 hours this afternoon,  including 15 minutes on 'hold' at AT&T customer service, trying to find an answer, to no avail. Don't waste your, and my, time to increase your message numbers!

ATTHelp

Community Support

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204K Messages

2 months ago

We're here to shed light on your refund inquiry, @roshe!

 

Thank you for the help, @spoom2!

 

Just as our ACE mentioned, the best team to assist with your concern would be our phone team at 800.288.2020 as they handle any and all landline billing concerns.

 

Thank you for visiting the AT&T Community Forums!

 

CalebP, AT&T Community Specialist 

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