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Benmersarah's profile

1 Message

Saturday, February 24th, 2024 5:14 PM

Need to have Att remove the lines that are hanging too low.

Need to have lines removed that are hanging too low.

Community Support


232.2K Messages

3 months ago

Hi Benmersarah! We can point you in the right direction to get assistance with the lines hanging.


Give us a call at 800-288-2020 and provide the location details and a description of the equipment, so we can schedule a repair.


If you need help in the future, we'll be here.


Thank you for bringing this to our attention and for visiting the AT&T Community Forums. 


David, AT&T Community Specialist.

Former Employee


22.4K Messages

3 months ago

Referring to the dop line from pole to house?

A tech can raise or remove the ATT line, but if the line belongs to the local cable company the tech will not touch it.

ATT phone/DSL line is flat similar to a pop cycle stick while cable line is round similar to finger or Sharpie. 

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