Chase23's profile

New Member


1 Message

Wednesday, February 8th, 2023 6:52 PM

Landline out of order since before Christmas 2022

My phone has not worked since before Christmas and was bad before that. In November the service was so bad that I even bought a new phone thinking it was my equipment, not the line.   I am still being charged for my full bill. Who can I contact to make a complaint about this. They keep telling me that the problem will be fixed by ——- then that time comes and still no phone.  


Community Support


211K Messages

2 months ago

Hello @Chase23 , we will be happy to help get your landline service looked into.


In order to do so, we will need to speak privately. That way, we can contact the appropriate team for some assistance. Please check the Direct Message inbox in the top right corner of your screen. We'll be sending you a DM shortly and look forward to speaking with you!


Lani, AT&T Community Specialist.

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