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gcotter
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The 5th element!

New Member

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28 Messages

Thursday, August 4th, 2022 1:36 AM

If I cancel my landline phone service, will I still have internet access?

If I cancel my landline phone service, will I still have internet access?

Accepted Solution

JefferMC

ACE - Expert

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30.9K Messages

6 months ago

If you ported your AT&T number, then AT&T closed the phone account on your behalf and I would expect that any open technical issues would get closed.

spoom2

ACE - Master

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17.5K Messages

6 months ago

That's a question for customer service to see what's available in your area and what service you currently have. You say landline, is it a stand-alone traditional landline or is it digital service where the phone plugs into a modem? What's your Internet service?

gcotter

New Member

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28 Messages

6 months ago

Traditional landline.  AT&T confirmed that I will NOT lose Internet access (via Earthlink).

I will cancel my AT&T phone-service on Thursday morning

OttoPylot

ACE - Expert

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19.7K Messages

6 months ago

Unless your internet service is DSL thru your AT&T landline.

gcotter

New Member

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28 Messages

6 months ago

The AT&T chat-agent said: "Let me quickly go ahead and pul up the details of your account".

Then she said: "You can access the internet service without landline service".

OttoPylot

ACE - Expert

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19.7K Messages

6 months ago

Ok. That's good to know then. Do you have DSL internet?

spoom2

ACE - Master

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17.5K Messages

6 months ago

Doesn't sound like it the OP stated they had Earthlink

JefferMC

ACE - Expert

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30.9K Messages

6 months ago

You should be able to have "dry loop" DSL with Earthlink.  But I wouldn't be very surprised if gets cut off and you have to work to get it back.

gcotter

New Member

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28 Messages

6 months ago

Earthlink said my DSL internet service will not be cut-off when I cancel my AT&T landline service.  My DSL requires a dummy (non-active) phone jack.

spoom2

ACE - Master

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17.5K Messages

6 months ago

@OttoPylot & @JefferMC Would the OP still have AT&T landline and use a CLEC for DSL? The only CLECs I delt with had both phone and DSL service not split with the local carrier. 

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