Cherami's profile

New Member

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2 Messages

Tuesday, September 27th, 2022 3:56 PM

How do I port the old landline number to the cell?

I have my old landline number that I haven't used in years that I want to port to TMobile.  It shows as available.  But I've been calling for two days to ATT to get a PIN.  Getting transferred between multiple people who have no idea what is needed to be done and eventually I get disconnected.  Is there an email or specific phone number to get this done?  It is getting quite frustrating.

Constructive

Employee

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30.4K Messages

4 months ago

a number must be active to port if its been inactive you cant get it back

spoom2

ACE - Master

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17.5K Messages

4 months ago

See this topic for PIN on a traditional landline. As stated by @Constructive the account must be active to port. 

New Member

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2 Messages

4 months ago

Thanks guys.  So even if the number is not in use and the check says that it's available, I still can't get it?  In that case, if it technically doesn't belongs to anyone, can I request it?

spoom2

ACE - Master

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17.5K Messages

4 months ago

You make a request to T-Mobile, but I doubt AT&T will release it to them porting is driven by the account, which there is none. 

Constructive

Employee

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30.4K Messages

4 months ago

no there is no longer a way to request a specific number whether being used or not, numbers are randomly generated by computer 

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