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Reneewood4865's profile

New Member

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3 Messages

Tuesday, September 20th, 2022 11:49 PM

Divorce related email question....

My spouse and I are getting divorced.  He moved out of the house in 2019, however, the landline/internet are still in his name.  He refuses to transfer billing responsibility to me even though the service is located at my house and I pay the bill.  His reason is that he has a personal email that is set up with ATT and he thinks either:

  • I will be able to access his email
  • He will lose access to his email

Is this true?  Is there a way my spouse be able to keep his email and have full control over it if he transfers the ATT account to me?

 

Community Support

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232.2K Messages

2 years ago

Hey @Reneewood4865, let's look at your email together.

 

Yes, your spouse will be able to keep his email if he decides to transfer or discontinue services with AT&T. 

 

We hope this helps.

 

Thanks for reaching out via the AT&T Community Forums.

 

Tyler, AT&T Community Specialist

Expert

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19.5K Messages

2 years ago

What does this have to do with home phones?

New Member

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3 Messages

2 years ago

The email is housed under the same account as the landline.

Expert

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19.5K Messages

2 years ago

Still an email issue.

Community Support

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232.2K Messages

2 years ago

Thanks for responding back @Reneewood4865.

 

You will not be able to access the email account without login or recovery information.We'll just be transferring the billing responsibility to you. 

 

Please reach back out if you have any future questions. Thanks for contacting the AT&T Community Forums. 

 

Robert, AT&T Community Specialist

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